BECAUSE YOU NEED TO PROTECT YOUR INVESTMENT IN TECHNOLOGY
Even the most rugged devices, with their long operational life, need regular health-checks. Getac has made this easy with a software solution that tracks and monitors deployed devices, spotting potential issues before they impact on field-based personnel. From a central dashboard, hosted on a secure Microsoft Azure® Cloud Server, Monitoring helps you to maintain operational efficiency and ensure maximum device uptime.
Maximize Device Utilization
Spotting Potential Problems; Proactive to Known Issues; Warning Notifications.
Maximize Productivity
Real-time Visibility; Minimize User Frustration.
Reduce Operational Costs
Minimise Downtime by Helping to maintain device uptime.
OPTIMIZING UPTIME & RELIABILITY ARE ESSENTIAL…
IT managers need to keep their eye on the ball. With the integration of mobile devices into the general IT infrastructure, even the slightest interruption can impact on:
- Business Disruption
- Lost Revenue
- Reduced Productivity
- Recovery
- Rectification
…AND YET DOWNTIME IS AVOIDABLE!
Avoiding downtime can be as simple as ensuring users start their shift with a fully charged battery. Yet IT professionals admit to missing opportunities that could have prevented downtime and kept devices operational, citing the top two causes as:
- Failing to notice when Flash storage is running low, or forced shutdown events are increasing.
- Failing to notice that critical hardware (or software) performance is trending steadily downward.
Monitoring is a software solution that tracks and monitors deployed devices, spotting potential issues before they impact on field-based personnel.Monitoring helps you to maintain operational efficiency through the monitoring of:
- Battery Performance
- Storage
- Forced Shutdown Issues
- Device Utilization
- Firmware Levels
- Device Location (updated every 3 minutes)
- App Installation Status
- Cellular Data
KEY FEATURES
Monitoring & Updates
Hardware key items; Software/ Firmware OTA updates; Device location (updated every 3 minutes); Device lifespan management; Intuitive user interface; Remote app installation; Cellular data visibility.
Alerting
Predict device disruptions; Configurable warning threshold; Issue categorization; Event notification.
Reporting
Automatic, periodical reports; Comprehensive executive reports.
Configurable Account Management
Tailored fields for batch importing; Customizable access groups and scalable sub-groups to control user visibility; 2FA security authentication & password rotation.
Easily Determine the Health of your Deployed Devices
Monitoring helps you check the health of your deployed devices from a central dashboard – have your finger on the pulse of all your devices’ health from one screen.
To maximize the value and efficiency of devices while minimizing costs, the solution includes Device Lifespan Management to assist with implementation, upgrades and retirement.
Mitigate Risk by Monitoring your Business-Critical Mobile Devices
Helping organizations to identify potential problems and respond to them ahead of time, mitigating any risk and ensuring maximum mobile device uptime in the field.
